OPERATIONS IMPROVEMENT PLANNING STUDY

OPERATIONS IMPROVEMENT PLANNING STUDY

This organization was struggling to manage growth, organizational behavior and was in a seemingly endless cycle of crisis management. We worked with them to address concerns of inter-department dysfunction, operational improvement opportunities, and “right-size” departmental growth planning. Using creative, systematic approaches such as Function Analysis and FAST Diagramming, we were able to evaluate the best means of improvement based on user-driven data and well- developed strategies. The implementation of our proprietary InvisionValue™ methodology improved departmental relations and improved accountability, eliminated leadership transition risk, and improved processes by reassigning staff efforts, resulting in a 15% increase in revenues, while using the same labor dollars.

KEY PROJECT ACCOMPLISHMENTS:

Accountability & Communication

Improved departmental accountability and communication

Improve Processes

Improved processes, resulting in increased revenue

Clarified Policies

Clarified policies to manage expectations and achieve goals

Strategy Development

Right-size departmental growth planning and strategy development

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